At SOLIDU Middle East , we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, interact with our content, or communicate with us.
1. Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
- Contact details: Name, email address, phone number, shipping/billing address
- Account information: Username, password (if you register an account)
- Order details: Product purchases, transaction data, delivery information
- Communication data: Messages you send us, customer service requests
- Usage data: IP address, device and browser information, and interactions with the site (via cookies or similar technologies)
We use this information to provide our products and services, improve your experience, process orders, and respond to inquiries. Termly
2. How We Use Your Information
We may use your personal data for purposes including, but not limited to:
- Processing and fulfilling your orders
- Communicating updates, promotions, and customer service responses
- Improving our website and offerings
- Personalizing your experience and marketing preferences
- Complying with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service providers (e.g., payment processors, shipping partners)
- Consultants/Agents who help operate the website
- Legal authorities when required by law
Third party providers may collect information through cookies and tracking technologies, and they have their own privacy policies which you should review.
4. Cookies and Tracking Tools
Our website uses cookies and similar technologies to enhance your browsing experience and track usage patterns. You may choose to disable cookies through your browser settings, though certain features of the site may not function correctly without them.
5. Data Security
We implement commercially reasonable safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on applicable laws where you reside, you may have the right to:
- Access, update, or delete your personal information
- Opt out of promotional communications
- Request restrictions on processing
To exercise these rights, contact us at the details below.
7. Children’s Privacy
Our services are not directed to children under 16, and we do not knowingly collect information from minors without parental consent.
8. Changes to This Policy
We may update this policy occasionally to reflect changes in our practices. Revisions will be posted with an updated effective date.
9. Contact Us
For questions or requests related to this Privacy Policy:
Email: marketing@zoeybloom.me
Address: Kuwait